Privacy Policy

Last Updated: December 15, 2024

Wuxi Xinsheng Heat Exchanger Technology Co., Ltd. ("we", "us", or "Xinsheng") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information Collection

1.1 Information You Provide

We may collect information you provide when you:

• Fill out contact or inquiry forms
• Send us emails
• Contact us by phone
• Apply for positions

This information may include: name, company name, job title, email address, phone number, address, and inquiry content.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect through cookies and similar technologies:

• IP address and approximate location
• Browser type and operating system
• Visit time and pages viewed
• Referring website

2. Use of Information

We use collected information to:

• Respond to your inquiries and requests
• Provide product and service information
• Process orders and after-sales service
• Improve our website and services
• Send product updates and industry news (with your consent)
• Comply with legal requirements

3. Information Sharing

We do not sell your personal information to third parties. We may share your information only:

• With your explicit consent
• As necessary to complete transactions or provide services
• To comply with legal requirements or government requests
• To protect our legal rights

4. Information Security

We implement appropriate technical and administrative measures to protect your personal information, including:

• SSL encryption for sensitive data transmission
• Access restrictions to personal information
• Regular security assessments and updates

5. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings, but this may affect certain website functions.

6. Your Rights

Subject to applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw consent
• Lodge complaints

7. Children's Privacy

Our website is intended for business customers and not directed at minors. If we discover we have collected personal information from a minor, we will delete it promptly.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page, and we will notify you of significant changes through appropriate means.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: No.1, Xiaguang Road, Mashan, Binhu District, Wuxi, China
• Phone: +86-510-85996775
• Email: [email protected]